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- Edition 18
Edition 18
B2B is Texting You Back
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B2B is Texting You Back

B2B sales has spent the last decade chasing bigger stacks.
More CRMs. More email cadences. More LinkedIn automation.
But the fastest-growing channel right now?
Plain old texting.
Here’s why it’s winning:
98% open rates. Compare that to 20–30% for email.
Instant follow-up. 78% of buyers purchase from the vendor that responds first. Texting keeps you in that winner’s circle.
Feels personal, not pushy. A quick “Want me to send a case study?” text beats a 7-paragraph cold email.
Easy to share. Team tools log texts inside your CRM so multiple reps can jump in without dropping the ball.
Important: We’re not fans of SMS spam. Nobody wants a cold pitch blowing up their personal phone. What works is opt-in texting. A “Text us” button on your site, or replying to a lead who just filled out a form. That’s where it feels natural, not creepy.
The takeaway: Texting is fast becoming the default touchpoint in B2B. If you’re not offering it, your competitor probably is.
Want to talk marketing with the Pono team?
Book a call with one of our founders! We do four strategy sessions a week helping companies beat their growth targets (no strings attached).

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